Automatic Renewals

 

It’s Just Like Magic!  Automatic Renewals Begin April 2.

Hudson Library & Historical Society will institute automatic renewals for its customers beginning Monday, April 2, 2018. All eligible items will automatically renew the day before their due date if no one else has requested them. Exclusions include downloadable eMedia (ebooks and audiobooks), “Tech 2Go” items, Hot Picks and overdue items – these cannot be renewed automatically.

 

“Customers won’t have to access their account or call the library when they want to renew an item. It should significantly cut down on overdue fines when they inadvertently forget or don’t have time to renew the items themselves,” explained the library’s Executive Director E. Leslie Polott.

 

Some items may not renew. For example, items on hold (another patron is waiting for it) or items that have reached their renewal limit (three renewals) will not renew. Also, items will not renew on a patron’s card that has expired or has had their borrowing privileges suspended due to an excess of $25 in fines or 20+ overdue items. If the item cannot be renewed, patrons will receive a courtesy notice by phone, email or text before it is due. Customers will still be responsible for lost or damaged library items that have been billed to their account.

 

The new due date will be extended from the original due date, adding another loan period. There is no need to sign up for this new service which means fewer errands for you and less money spent on overdue fines.

 

Please call the library at 330.653.6658 for more information.